In the following example, we are revoking the permission of from user. Once the connection is established and the session has started, remove the permissions to access the Shared Mailbox. ![]() Then start the Exchange Online session.$ExchangeSession = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri “” -Credential $credential -Authentication “Basic” –AllowRedirection Then run the following command to establish connection and start a new Office 365 PowerShell session.Enter your Office 365 credentials and click OK.Open PowerShell as administrator and then run the following command to store user credentials.Note: This solution can be applied by administrator only as it requires login to Office 365 as/with Global Administrator account. In some cases, this may not work and you may need to disable the auto-mapping feature manually through command-line interface for the user to restore access to the Shared Mailbox. It loads the Shared Mailbox automatically when the user logins to web app or starts the Outlook. Disable Auto-MappingĪutodiscover services in Office 365 auto-maps the Shared Mailboxes to users if they have full access or permissions to view the mailboxes. The log files are stored in the %localappdata%/Temp folder or C:/Users/UserName/AppData/Temp folder location.Ĭheck the logs and fix the issue to resolve the problem and access the Shared Mailbox folder(s).Under Advanced, check the Enable troubleshooting logging (requires restarting Outlook) option and click OK. ![]()
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